RFID cleaning and security tracking system reduces public liability risk in shopping malls and high rise buildings.

The need:

Imagine this shopping centre manager’s nightmare: A three year old child drops an ice cream cone on the floor... and when it is nicely melted, a 93 year old granny slips on it and breaks a hip.

Nobody’s happy except the litigation lawyers.

You can’t ban ice cream cones from the centre – your tenants sell them. Nor can you follow every three year old around with a mop and bucket. But what you can do is set such a stringent risk avoidance and maintenance Key Performance Standards that the insurance company accepts the risk at an affordable premium. To achieve this, you not only have to set a rigid timetable of frequent inspections and cleaning tours of garbage areas, pedestrian traffic areas and bathrooms, you also have to police it to the extent that you can stand up in court and provide proof that the area in question was inspected and maintained on schedule.

The Solution:

Not surprisingly, electronic surveillance and reporting have long been used to keep records of maintenance and security tours – but the most sophisticated systems to date use a pen or wand that must be touched to a reporting point by the touring employee to register, introducing a human error factor. This is the premise behind a new RFID‐based return point tracking solution that is designed to eliminate human error. The new Kwiklook Patrol solution was jointly developed by leading long range, active RFID component designer and manufacturer Protrac iD and property management system specialist Future IT, and can either be installed as a stand alone product, or incorporated as an extension to the well‐established Future IT Kwiklook property maintenance and management suite.

The Kwiklook Patrol solution is both simple and effective. Long range, active RFID radiotransmitters are installed in the ceilings above garbage bins and restrooms and at regular intervals throughout pedestrian areas. Cleaning staff, security staff and supervisors wear a radio receiver the size of a mobile phone clipped to their belts or pockets, and each time they pass a transmitter it records their receiver number, location and the time. At the end of the shift, all the employee has to do is drop the receiver into a slot in the docking unit and the recorded data is automatically downloaded and the unit recharged. The solution is fully scalable and can be installed in any mall or tower and manage any number of security staff and cleaners simply by varying the number of patrol reporting points and docking slots in the recharge/download unit.

Deployment:

The system can be installed in a matter of hours, staff training is simple, and the fixed transmitters themselves do not require mains power (their batteries have an operating life of 5 years, transmitting 24 x 7). Best of all, it is a passive system, so the data is recorded automatically and operator failure is eliminated.

Shopping Mall Reference sites:

The Kwiklook Patrol system was been tested by Assetlink Services in their Carlingford Court shopping mall in Sydney’s Western Suburbs and has since been rolled out in three other properties.

Assetlink is a leading provider of security, cleaning and management services to the Australian property industry and CEO Aurora Fonte concurs that the Kwiklook Patrol has an advantage over conventional return point tracking systems because it is a passive system and therefore offers greater reporting certainty.

Office Tower Reference Site:

Citigroup Centre at 2 Park Street is a landmark Sydney office tower comprising 41 levels of office space, totaling 72,631 square metres, with 256 car parking spaces and a four - level retail podium connecting to Town Hall Station and the Darling Harbour Monorail. The new Kwiklook Patrol RFID system is installed here to ensure the efficiency of security and cleaning functions in the retail podium, underground parking areas, and shared tenant areas.

Mark Baldwin, National Operations Manager of GPT, who own the Carlingford Court retail site and are major shareholders in 2 Park Street, is supportive of the Kwiklook Patrol system "We at GPT have had an input into getting the Kwiklook product they way we like it" says Baldwin, "since it delivers all the property maintenance data we want from one integrated software program rather than having to juggle separate programs for separate functions. The Kwiklook Patrol return point system is a natural extension to the suite, with the added advantage of being a passive, 'no hands' system that virtually eliminates human error."

Supply and installation:

Transmitter tags, readers and the purpose designed docking unit are manufactured by Protrac iD and supplied internationally. The Kwiklook Patrol RFID return point reporting software can be supplied as a stand‐alone solution, or integrated with in the FIT Kwiklook suite of property management programs which includes asset management, maintenance management and staff attendance and OH&S records.

Further information:

Protrac iD, Tel 61 7 3287 9045 email sales@Protracid.com.au

Theo Coles, Director, Future Interactive Technologies, developer and supplier of the Kwiklook system. Tel. 0422 633 301 email TheoColes@FutureIT.biz

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